Organizational Unlearning: What gets in the way?
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Critical Knowledge Transfer by Dorothy Leonard
As you may recall, Dorothy Leonard who is the William J.Abernathy Professor of Business Administration Emerita at Harvard Business School joined the LILA Community during the last several years as part of her research into the recently published book "Critical Knowledge Transfer." It is based on original research, numerous interviews with top managers,and a wide range of corporate examples, When highly skilled subject matter experts, engineers, and managers leave their organizations, they take with them years of hard-earned experience-based knowledge—much of it undocumented and irreplaceable. Organizations can thereby lose a good part of their competitive advantage. -
The Emotional Decision Maker
A revolution in the science of emotion has emerged in the last few decades, with the potential to create a paradigm shift in thinking about decision theories. The research reveals that emotions constitute powerful, pervasive, and predictable drivers of decision making. Across different domains, important regularities appear in the mechanisms through which emotions influence judgments and choices. The present paper organizes and analyzes what has been learned from the past 35 years of work on emotion and decision making. It also proposes an integrated model of decision making that accounts for both traditional (rational-choice theory) inputs and emotional inputs, synthesizing scientific findings to date. -
The Three Stances
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The Future Learner at Work
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The Three Phases of Learning
[download file=”/wp-content/uploads/2014/02/ThreePhasesofLearning.pdf” title=”The Three Phases of Learning”] -
Building Bridges for Change
[download file=”/wp-content/uploads/2014/02/BuildingBridgesforChange.pdf” title=”Building Bridges for Change”]