LILA ~ Learning Innovations Laboratory at the Harvard Graduate School of Education

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  1. Marga Biller

    Paradoxical Leadership Introduction by Dr. Wendy Smith

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    Dr. Smith, who had spoken to LILA last year in a member call, framed her keynote presentation today around the question of “What is the nature of paradoxes?” She expressed that her goal for this talk was to provide us with level-setting language to inspire reflections, push-back, and questions over the course of this conference and beyond. Her follow-up talk tomorrow will focus on potential approaches we can apply to manage and leverage the paradoxes we face in our organizations and daily lives. She suggested that, over the next year, one possible measure of success we may want to use is to see if we can shift viewing our challenges from “problematic” to a “source of possibility.”
  2. Marga Biller

    The Competing Values Framework by Marc Lavine

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    Marc Lavine shared some of the ideas regarding the Competing Values Framework (CVF) and how it can help us become better paradoxical leadears. The CVF makes visible a certain set of paradoxes. I hope you find the CVF useful; it was created by University of Michigan scholars Kim Cameron and Bob Quinn. You can view it as a tool or resource to use in your organization; that’s great. Or you can think more in general terms; this is one way that might inspire you to think of other ways. Or you can think of it as possibly the source of...
  3. Katie Heikkinen

    Leading for Complexity by Deborah Ancona

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    During the June 2015 LILA Summit, Deborah Ancona focused her presentation on distributed leadership. Deborah and her team have researched a lot of really cool organizations, but the question is: how do we create an organizational structure that supports innovative teams? What is it that enables these kinds of teams and distributed leadership to function? We live in an uncertain world. Innovation, agility, and speed matter a lot. We are moving into the “knowledge era,” characterized by flat, loose structures and decentralized leadership. Those organizations that have started out flat and loose also need to grow, and it’s a tough balance between too much and too little structure.
  4. Sue Borchardt

    Flexpertise in Action by Janet Pogue & Darris James

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    Genlser is a is an American design and architecture firm headquartered in San Francisco that has a large number of practice areas they work in and so need to monitor progress in many fields from hospitality to health care. They took on the question what does it mean to be a success at Gensler? They have come up with a developmental model for talent development that spans the early stages of career when people are more generalists (skills exploring), all the way through to expert (skills sharing) at the emeritis stage of career. Between career beginning and ending are stages of refining, narrowing, leading, and defining skills. They have worked to come up with a four part definition of success that holds for all stages of career development: Connect, Learn, Lead & Deliver.
  5. Marga Biller

    How to Break the Expert’s Curse by Ting Zhang

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    We have the pervasive problem of the expert-novice gap. Consider an illustrative example from an interview with a medical student. During her first weeks, she admits that she did not know something basic when she walked into the operation room: “where do I stand.” Her attention would be better directed on the substantive procedures in the OR. Experts find it difficult to relate to novices, though they themselves were once novices. This is because one, they have imperfect memory which leads them to mistakenly think that they have always known what they know now. Two, experts are victims of the curse of knowledge, so they assume the uninformed parties are knowledgeable. Three, difficult processes have become automatic for experts, and experts underestimate the amount of time it takes novices to learn.
  6. Marga Biller

    Simple Rules by Kathy Eisenhardt

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    Kathleen enthralled our LILA community with compelling arguments on coping with complexity with simple rules. This brief captures the features of simple rules, why they work, and how to create (and update) them. Each major point is illuminated with examples (indented) of simple rules effective for the respective organizations or further explanation. Simple rules may be different even in similar situations if the people are different. Indiegogo and Kickstarter are both crowdfunding websites but they have different values which are reflective of the founders’ values. Indiegogo, founded by Berkley graduates, has a rule to fund anything as long as it is legal. It’s liberal, egalitarian, and for everyone. Kickstarter, who’s founders have a background in art curation, fund only if it fits one of their thirteen categories. They follow the model of curation—some criteria must be met.
  7. Laurent Bernard

    Can a Fitbit create a transformational learning experience?

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    Like more and more people, I have a Fitbit — a little device that captures a lot of information about me: how much I walk or exercise, how well I sleep and even what I eat. After months of ubernardsing it, I wanted to share some of my findings and ask whether we can learn something from the Fitbit experience that we can replicate in the work environment. My goal is not to talk about wellness best practices, but to provide some thinking about how we can better manage change. I’m thinking about transformational learning, which uses new skills to gain a new perspective and new behaviors.
  8. Marga Biller

    Improvisation Capability and the Flexible Firm by Dr. Dusya Vera

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    In the LILA October 2014 meeting, we argued that flexible experts have certain skills and abilities, dispositions, traits, metacognitive and self-regulatory skills, and experiences. Dr. Vera suggested that improvisation is one of those competencies that people develop at an individual, a team, or an organization level. She began the lecture by proposing the following questions: Is it enough to have a few people improvising? Or do you need an entire organization to improvise?

Harvard Graduate School of Education